How PlanPost Studio Creates AI-Ready Tickets for Developers

The Challenge: Context-Rich Tickets for AI Coding

In the era of AI-powered development, the quality of your tickets directly impacts how effectively tools like Cursor and Windsurf can help developers write code. Vague or incomplete tickets lead to endless back-and-forth, context switching, and frustrated developers.

PlanPost Studio recognized this problem early. As a team building cutting-edge products, they needed their Linear tickets to be comprehensive enough that developers could paste them directly into an AI IDE and start coding immediately.

The Solution: AI Agents That Enrich Every Ticket

PlanPost Studio became our first customer, and together we built a workflow that transforms how their team handles tickets:

• Automatic Context Enrichment — When a ticket is created, an AI agent analyzes it and adds relevant technical context, acceptance criteria, and implementation hints.
• Codebase Awareness — Agents can reference their GitHub repository to understand existing patterns and suggest where changes should be made.
• Documentation Integration — Internal docs are automatically pulled in as context, so developers don't have to search for relevant information.
• AI-IDE Ready Format — Tickets are formatted specifically to work well when pasted into Cursor, Windsurf, or similar AI coding assistants.

The Workflow

Here's how PlanPost Studio's ticket workflow now operates:

1. Product Manager Creates Ticket — A brief description of the feature or bug is added to Linear.

2. SaaS Staff Agent Triggers — Our AI agent detects the new ticket and begins enrichment.

3. Context is Added — The agent researches internal docs, checks the codebase structure, and adds detailed implementation guidance.

4. Developer Picks Up Ticket — When a developer starts work, they have everything they need. They can copy the enriched description directly into Cursor and start coding.

The Results

Since implementing SaaS Staff agents, PlanPost Studio has seen dramatic improvements:

• 50% less time spent on ticket clarification and back-and-forth
• Faster onboarding for new developers who can understand tickets without tribal knowledge
• Better AI assistance because Cursor and Windsurf have the context they need
• More consistent code quality because implementation guidance is built into every ticket

Get Started

Want to create AI-ready tickets for your team? SaaS Staff helps you build custom agents that understand your codebase and documentation, ensuring every ticket has the context developers need.

Start your free trial →